Areas of Expertise
Microsoft Office365 refers to subscription plans that include access to office applications plus other productivity services that are enabled over the Internet (cloud services). ... The fully installed applications include: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access.
NetSpeed recommend the Microsoft Office365 platform to deliver the following business critical applications;
- E-mail & Calendars
- Instant Messaging and Skype Connectivity
- Microsoft Office
- Team Sites
- File Storage & Sharing
- Web Conferencing
Data Protection & Security
Data Security is becoming an area of critical importance for any organisation and a breach can have huge consequences for the reputation and financial standing of the organisation. In addition Directors of the organisation maybe open to prosecution. . It is an area that is specialised and NetSpeed are happy to recommend a Data Protection Consultant should the organisation wish to explore this subject further.
However there are a number of steps that your organisation can take to ensure a level of compliance with Data Protection Guidelines and these are set out below under 5 headings;
- Device Encryption
- Network access Control
- Identity Management
- Data Policy
- Data backup & Recovery
NetSpeed have developed a managed firewall service framework that utilises industry best practice to align with industry recommended security controls and practices. NetSpeed can offer a full managed SonicWALL firewall service NetSpeed’s monitoring tools and management processes.
This includes workflow based change management and scheduling, role based access controls, security/threat analytics and reporting on various aspects of the firewalls protections.
NetSpeed can help with identifying and implementing customer specific controls to meet various industry certification requirements (PCI, ISO, GDPR) and align these controls to match your company’s information security policies and procedures.
NetSpeed support contracts are designed to meet our customers’ business needs in terms of protecting data and recovery times in the event of a system failure. The Support service is delivered through a combination of;
- Monitoring key infrastructure with alerts when agreed thresholds are exceeded.
- Data backups to include on-site and off-site copies of critical data.
- Helpdesk during office hours to provide phone and remote support
- Field based engineers to provide on-site support if required
- Out of hours support up-to 10.00pm Monday to Friday and 6pm during weekends and Bank Holidays.
NetSpeed will manage and support your IT infrastrucutre and work on your behalf with 3rd party companies who provide your accounting, CRM and/or ERPsolutions. To date we have experience working with SAP, Exchequer, SAGE, TMS, Filemaker Pro, Big Redbooks, Taxback, Micropay, Opera, Micros, Hotsoft and Volante.
Wi-Fi for Hospitality
"Delivering a memorable Guest experience". Is this your objective?
As 65% of guests today have 3 or more devices and 94% of people cite Wi-Fi as the most important amenity in Hospitality. Is your hotel missing out on opportunities to ensure your Guest has a memorable experience?
As technology evolves and the IoT becomes more relevant to business and Guests is your Wi-Fi infrastructure ready to provide the critical location information and data analytics required to offer service to your guests through their smartphone or tablet?
Whether you require a replacement Hard Drive or a full network upgrade NetSpeed will provide competitive quotes for leading Hardware Vendors such as Dell, HP, Lenovo, SonicWALL to name a few.
NetSpeed Limited specialises in the supply and provisioning of secure Enterprise Wireless Infrastructure.
NetSpeed has partnered with industry leaders Aruba Networks and Ekahau to provide the complete Wireless Networking package. From the initial predictive survey for budgetary purposes to the supply, installation and commissioning of your Wireless infrastructure.
Leveraging your Wi-Fi Infrastructure
Smartphones and tablets have handed business an unprecedented opportunity to deliver exceptional customer service and create new efficiencies for staff.
Sales associates can use Apple iPads and other tablets as virtual assistants, allowing them to help customers find the perfect item, answer questions, check inventory and even place orders without leaving the customer’s side.
Mobile applications can deliver information to customers’ smartphones and tablets the moment they walk through the door, so customers can download rich content when and where they want. Customers can receive personalised messages, rewards and coupons right on their smartphones. Business can use mobile marketing strategies to up-sell and cross-sell based on customers’ interests and location.
Network Access Control
NetSpeed offers solutions that address the current challenges of the Bring Your Own Device (BYOD) phenomenon, where the impact of granting enterprise access to personal devices does have direct implications on security, information ownership, device/network control and even helpdesk resources. These security challenges include:
- Understanding who and what is on the network.
- Keeping the network malware-free.
- Determining the level of information that can be stored on a BYOD endpoint.
- Providing proper enforcement of access policies to maintain compliance and audit requirements.
Voice & Unified Communications
As Avaya and Microsoft Office365 partners NetSpeed are well positioned to discuss your communications requirements and propose a future proof solution that meets your needs today and into the future.